Thông tin XB: TP Hồ Chí Minh: Trường Đại học Ngoại thương, 2025
Mô tả vật lý: 113 p.
Tóm tắt: This study explored how hedonic (HM) and utilitarian motives (UM) influence purchase intention (PI) for customized products among Gen Z in Ho Chi Minh City. Using PLS-SEM with 271 responses, results showed that HM directly affects PI, while UM only impacts PI indirectly through customer perceived value (CPV). CPV acted as a partial mediator for HM and a full mediator for UM, highlighting the different roles of emotional and functional value in consumer behavior. The findings contribute theoretically ...