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- Phân loại: 158.5
- Tác giả: William Ury
- Thông tin XB: New York: Bantam Books, 2007
- Mô tả vật lý: 189 p, 21 cm.
- Tóm tắt: Getting Past No by William Ury provides effective strategies for negotiating with difficult people and overcoming the challenges that arise when faced with constant rejection. Ury teaches readers how to maintain control in high-pressure situations, defuse hostility, uncover the true desires of the other party, and counteract manipulative tactics. This book is a comprehensive guide for transforming adversaries into collaborative partners and achieving mutually beneficial agreements, making it an essential ...
- Từ khóa: Negotiation Strategies; Conflict Resolution; Emotional Control; Adversarial Relationships; TMAE404, TMA404, KDOE302
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