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Tác giả: Trinh Thi Minh Nguyet
Thông tin XB: Tp.HCM: Trường Đại học Ngoại Thương, 2018
Mô tả vật lý: 101tr., 28cm.
Tóm tắt: Chapter 1: Introduction. Chapter 2: Theoretical framework and research model. Chapter 3: Research methodology. Chapter 4: Analysis of factors of international shipping service of ITL corp affect customer satisfaction. Chapter 5: Recommentdations to the improvement of the factors in ITL corp affecting customer satisfaction.
Từ khóa: K532018Customer satisfactionInternational shipping services

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