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- Phân loại: 428
- Tác giả: Ken Taylor
- Thông tin XB: Malta, 2009
- Mô tả vật lý: 160tr, 21cm.
- Tóm tắt: With the advent of sophisticated digital telephony technologies and the pressure on business people not to travel unnecessarily for environmental reasons, the importance of one-to-one telephone calls and teleconferencing takes in a new dimension. This books helps learners prepare for that all-important telephone call. CONTENT Module 1 Making a Telephone call – preparation……………….………..……..10 1 Making an action plan 2 Assessing the person you are calling 3 Preparing what to say 4 Speaking in a second ...
- Từ khóa: telephony technology; 50 ways Telephoning and Teleconferencing Skills; Telephoning; Skills; anh van q4; Teleconferencing
- Chế độ xem
- 100
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