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- Phân loại: 658.5
- Tác giả: Nigel Slack
- Thông tin XB: UK.: Prentice Hall, 2010
- Mô tả vật lý: 686 p.., 24 cm.
- Tóm tắt: This market-leading textbook sets the standard for the discipline by combining a strategic perspective with the practical challenges organizations face in managing daily operations. It utilizes over 120 global examples to illustrate the critical role of process management while maintaining an engaging and accessible writing style. Notably, the content reflects the reality of the modern economy by balancing coverage between service-based operations and traditional manufacturing.
- Từ khóa: Operations Management; Process Strategy; Service Operations; Manufacturing
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