Tóm tắt: https://ebookcentral.proquest.com/lib/hochi/detail.action?docID=6864770&query=Social%20Media%20and%20Crisis%20Communication
The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in crisis communication. Specific crisis arenas such as health, corporate, nonprofit, religious, political, and disaster are examined in depth, along with social media platforms and newer technology. Social Media and Crisis ...