Tóm tắt: The rapid development of the Internet and social networks has made electronic word-of-mouth (eWOM) a significant influence on consumer behavior, particularly in e-commerce. In Vietnam, e-commerce revenue reached 20.5 billion USD in 2023, with TikTok Shop becoming a prominent platform since its launch in April 2022. This study aims to explore the impact of eWOM on the purchase intentions of Generation Z in Ho Chi Minh City towards cosmetics on TikTok Shop. Understanding this influence can help businesses ...
Thư viện Phân hiệu Trường Đại học Ngoại thương tại TP. Hồ Chí Minh
Địa chỉ: Số 15 Đường D5, phường Thạnh Mỹ Tây, TP. Hồ Chí Minh
Email: tv.cs2@ftu.edu.vn